The Home places great emphasis on the resident's individuality and personality. Clients are encouraged to take a positive attitude towards their abilities and are encouraged to continue with their present skills and, where possible, learn new ones. The Home is totally committed to high-quality service to its clients and undertakes full Care Planning and Key Working.
Care levels are of the highest standards, with the clients enjoying a "Charter of Rights."
The Management of the Home are completely dedicated to a policy of continuing improvement in all operational areas. To this end staff skills and training is given a high priority, with a formal induction programme, in-house training sessions, external study courses and the NVQ process.
The Home is equipped to meet all the requirements of a modern residential home and offers the highest standards of personalised care to the residents. The Home has achieved an excellent reputation with local practitioners. Much of the business received by the Home is as a direct result of the many recommendations based on excellent service.
““I have been inspired with the professionalism and quality of care and attention to detail at Inwood from the start and was convinced that Mum wouldn’t settle but amazed how well she has settled, thank you for making mum so happy.”